PAYMENT AND SHIPPING

SHIPMENT

The goods are delivered to the countries listed below. Since freshness and speed of delivery are our top priority, we ask you to contact us in advance for orders outside Europe.

SHIPPING (including statutory VAT)

  • DOMESTIC DELIVERIES (GERMANY):
    • Delivery takes place exclusively via DHL.
      • up to 40.- € order value: 7.00 €
      • From 40.- € order value: free shipping
    • INTERNATIONAL DELIVERIES TO OTHER EU COUNTRIES AND OUTSIDE EUROPE :
        • Delivery takes place via DHL, the prices are calculated based on the respective DHL zone.
          • EU: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Andorra, Vatican City, San Marino
            • up to 100 euros order value: 20 euros
            • Orders over 100 euros: free shipping
            • Switzerland, Liechtenstein, United Kingdom
              • up to 100 euros order value: 25 euros
              • Orders over 100 euros: free shipping
              • Albania, Belarus, Bosnia and Herzegovina, North Macedonia, Moldova, Montenegro, Serbia, Ukraine, Iceland, Norway, Faroe Islands, Greenland
                • up to 200 euros order value: 30 euros
                • From 200 euros order value: free shipping
                • Israel, Lebanon, Russia, Syria, Georgia, Turkey, Algeria, Egypt, Libya, Morocco, Tunisia
                  • up to 200 euros order value: 40 euros
                  • From 200 euros order value: free shipping
                  • Canada, Japan, USA, Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, China, India, Indonesia, Iran, Iraq, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Malaysia, Maldives, Mongolia, Myanmar (Burma), Nepal , North Korea, Oman, Pakistan, Philippines, Saudi Arabia, Singapore, South Korea, Sri Lanka, Tajikistan, Thailand, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen, Mexico
                    • up to 200 euros order value: 60 euros
                    • From 200 euros order value: free shipping
                    • rest of the world
                        • up to 200 euros order value: 80 euros
                        • From 200 euros order value: free shipping
                      DELIVERY TIMES
                      • Unless another deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 1 - 4 days, for deliveries abroad within 5 - 10 days after the conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
                      • Please note that there is no delivery on Sundays and public holidays.
                      • If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered.
                      PAYMENT TERMS

                      FOR DOMESTIC DELIVERIES (GERMANY) YOU HAVE THE FOLLOWING PAYMENT OPTIONS
                          • payment with credit card
                          • Payment via PayPal
                          • Instant transfer with Klarna
                          • Payment with iDeal
                          • eps transfer
                          • Bancontact
                      Further payment options are in preparation.

                      FOR DELIVERIES ABROAD YOU HAVE THE FOLLOWING PAYMENT OPTIONS:
                      • payment with credit card
                      • Payment via PayPal
                      Further payment options are in preparation.

                      MORE DETAILS ON PAYMENT

                      If you pay by credit card, your credit card account will be debited upon conclusion of the contract.

                      If you have any questions, you can find our contact details in the legal notice .